Franchisors and Franchisees Speak Their Truth
Woven’s been building our fanbase since 2017 and there’s no stopping us now.
“Woven allows club and company leaders to react more quickly and get a snapshot of what’s happening within our clubs to make necessary adjustments. Problems can be immediately addressed, resulting in better service for our members.”
VP Operations
Glow Brands/Kueber Fitness [Franchisee] (40 locations)
“Woven gave us an opportunity to do more with less. We’ve created accountability and consistency across our 40 Planet Fitness locations and within our entire employee base. The streamlined communication boosted our employee engagement while the one-stop shop for our multi-unit business management drove operational efficiency and maximized productivity. We can confidently continue to scale with the support of Woven.”
Glow Brands/Kueber Group [Franchisee] (40 locations)
“Streamlining our multi-unit business management within Woven’s platform has allowed us to be more proactive than reactive, which in turn has allowed us to scale more effectively with our Planet Fitness clubs.”
Sr. VP development
Glow Brands/Kueber Group [Franchisee] (40 locations)
We have reallocated more than $1 million of managerial time previously spent on manual or redundant tasks to other growth-focused initiatives, creating an outsized return on our Woven investment. Partnering with a company that has so quickly provided this level of value to us – and many in the franchising world at large – was a no-brainer.”
CFO and Executive Vice President
Glow Brands (197 locations -- Sun Tan City, Planet Fitness, Buff City Soap) and Franchisor of Sun Tan City
“Woven has been a great partner since day one, helping us improve our operational effectiveness. The platform’s ease of use, analytics, and depth and breadth of offerings has given us everything we need in one place to manage our day-to-day operations and prioritize the needs of our business.”
VP of Central Operations and Communication
ZIPS Car Wash [Privately Owned] (269 locations)
“Woven is a great tool for our team to have salon communication at their fingertips! I love that they receive push notifications anytime there is a new announcement or chat. It keeps our team on the same page and in the loop even when they are not at the salon. Woven has made a huge difference in our communication and productivity.”
District Manager
Golden Insight/Sun Tan City [Franchisee] (8 location)
“Woven has been great for uploading policies and procedures, as it keeps a record of who has viewed these for accountability purposes. As a DM, I like the salon audits that are available in Woven. I also like that we can create tasks and assign them to the salons to be completed. We receive a daily email via email showing us what tasks are still open, so this has helped us hold the managers accountable for tasks that have been assigned to them, especially while completing our SVCs. As far as the communication benefit, the DM’s are copied on all communication sent out to staff, so it allows us to stay in the loop and ensure our managers are handling situations correctly.”
District Manager
Golden Insight/Sun Tan City [Franchisee] (8 location)
“The ability to streamline our communications, have a permanent record of communications, post any announcements our teams will need for the current/upcoming month, and direct messaging to staff has been a strong addition to the Operations team. The best part of Woven is that it is totally customizable to each Franchise group to best suit their needs.”
District Manager
Golden Insight/Sun Tan City [Franchisee] (8 locations)
“Woven has become a great way to streamline communication to all my salons through announcements as well as getting direct messages to individuals within the salon. All messages are saved and viewable at any time. I love that I can log in and view who has reviewed communications and how long they spent reading documents and communications, this allows for accountability for just skimming important information.”
District Manager
Golden Insight/Sun Tan City [Franchisee] (8 location)
“The Woven team has been amazing! They have been very hands-on, accommodating our requests, answering any questions that may arise, happily conducting trainings and also providing best practices and solutions.”
COO
Ohana Growth Partners [Franchisee] (75 Planet Fitness locations)
“We have a true partnership with Woven. They are genuinely interested in solving our problems and we trust they will come through for us.”
Director of Business Strategy
United Fitness Partners [Largest Planet Fitness Franchisee] (170 locations)
“When a new team member started, it would take us forever to train them on all of our processes because there were so many different systems being used. We were all over the place, but thankfully with Woven, we have been able to bring all our systems, processes, and resources together inside of one app. Now when a new team member starts, all we have to do is show them Woven.”
Owner
Crunch Fitness [Franchisee] (13 locations)
“The Woven features and functionality have replaced numerous tracking spreadsheets and manual labor hours, centralized and automated our compliance function, and expedited our multi-unit staff communication processes. It allows our staff to engage with management and other team members for shift coverage, request time off and schedule changes, and create alerts for past due compliance items. I can assign tasks with due dates to managers and managers to staff with automated tracking and alerts. I consider adopting Woven to be one of the best decisions I made.”
Owner
Massage Heights [Franchisee] (2 locations)
“The beauty of this platform is we keep adding, modifying and improving as we need to. It’s simple and easy. We’re really happy with Woven.”
Sr. Director of Franchise Support
Massage Heights [Franchisor] (115 locations)
“Woven makes updating (LMS) content easy and increases the amount and quality of training we provide to our franchisees.”
Owner
Massage Heights [Franchisor] (115 locations)
“Woven incident reports provide our investigators with the needed contact information of the parties involved along with a synopsis of what reportedly transpired. The report helps us prioritize our points of contact while minimizing unnecessary disruptions for our client’s business.”
CFI, Director of Investigations
IMPACT Risk Partners, A Division of EPIC (Third-Party Vendor)
