Nicole Yates

“Woven has been great for uploading policies and procedures, as it keeps a record of who has viewed these for accountability purposes. As a DM, I like the salon audits that are available in Woven. I also like that we can create tasks and assign them to the salons to be completed. We receive a daily email via email showing us what tasks are still open, so this has helped us hold the managers accountable for tasks that have been assigned to them, especially while completing our SVCs. As far as the communication benefit, the DM’s are copied on all communication sent out to staff, so it allows us to stay in the loop and ensure our managers are handling situations correctly.”